We own our sites, and we answer for them
That one decision shapes most of how JustClinical works, and it is the reason we look different from a network that simply lists other people's clinics.
Started by people who had done it badly first
In 2016, two investigators and a study coordinator rented a room above a pharmacy in Milton Keynes. Between them they had about thirty years of experience, most of it spent watching perfectly sound trials fall apart for reasons that had nothing to do with the medicine.
Coordinators left halfway through and took everything they knew with them. Source notes made sense only to the person who wrote them. Sites promised recruitment numbers during feasibility that nobody seriously believed, and then everyone acted surprised when the numbers did not arrive.
None of that is mysterious. It is what happens when nobody actually owns the problem. So we built a company where somebody does: our sites, our staff, our paperwork, our name on the result.
Since 2016
What that looks like day to day
Nine sites, around 180 people, and one set of procedures that everybody actually follows because it is the only set there is.
- Our investigators are on our payroll, not fitting studies around someone else's clinic list
- Coordinators stay an average of four years, which is unusual in this industry and not an accident
- The same source documents and the same systems at every site, so a monitor is never starting from scratch
- One contract covers the whole network rather than nine separate negotiations
- Records are kept inspection-ready all the time, not reassembled when a letter arrives
180 staff
Four things we will not trade away
Safety comes before the recruitment number
If somebody is borderline against the eligibility criteria, they do not go into the study. Screen failures cost us money. Enrolling the wrong person costs somebody their health.
Honest feasibility, even when it loses us the work
We show sponsors our real recruitment history in the condition, including the four studies in the last three years where we missed our commitment and why. An accurate no beats a hopeful yes.
Records that stand up without a scramble
Our documentation is kept to inspection standard continuously. Any sponsor can audit any of our sites on a fortnight's notice, and we would rather they did.
Research that reaches past the usual volunteers
A trial population that looks nothing like the patient population produces evidence of limited use. Community work is not public relations for us. It is part of getting the science right.
Regulated, inspected, on the record
MHRA and FDA
Our UK sites sit under MHRA oversight and our US sites under the FDA. The last inspection at each closed with no critical findings.
ICH-GCP E6(R3)
Everyone who works on a study holds current Good Clinical Practice certification, refreshed every two years and tracked centrally.
Ethics and IRB review
No participant is approached until an independent ethics committee or review board has read and approved the protocol.
ISO 27001
Certified information security across our source systems, trial management system and volunteer register.
GMC-approved training
An approved location for the Pharmaceutical Medicine Specialty Training programme for registered doctors.
UK GDPR and HIPAA
Participant data is handled under UK GDPR in Britain and HIPAA in America, and stays in the region it was collected.
Thinking about taking part in a study?
Volunteers get time with a doctor, a closer look at their own condition, and access to treatments that are not available yet. Registering takes a few minutes and you are free to walk away at any point.
Join a Study